The wood pellet machine is the most commonly used pelletizing equipment in the biomass energy industry. In response to the problems that occur during the operation of the wood pellet machine, TONY Pellet machine manufacturer, based on years of production and sales experience, will analyze the reasons for the low output of the wood pelllet machine from a professional perspective.

First, let's talk about the prerequisite conditions for wood chip pelletizing: The raw material should be in powder form, the crushing coefficient should not exceed two-thirds of the particle diameter, and the moisture content of the raw material should be between 10% and 15%. Only when all these three conditions are met simultaneously can solid and perfect granules be produced. However, during the production process of wood pellet machines, there will be a situation of low output, which troubles many customers. They clearly purchased equipment with an output of 2-3 tons per hour, but why is the actual production only 1.5 tons per hour? Many people directly complain that the equipment is not good without understanding. Due to some misunderstandings, the reputation of the wood pellet machine manufacturer has been damaged.

The reason for this is, first, the materials are diverse. With the increasing complexity of the biomass energy market and the growing difficulty in doing business, many customers do not follow the requirements of manufacturers, resulting in the mixture of raw materials. The raw material of the wood pellet machine is wood chips. However, many customers tell the manufacturer when purchasing the equipment that the raw material is wood chips. But when collecting the wood, they mix in some other substances, causing the materials to be mixed. This not only leads to low output but also damages the molds of the equipment. Secondly, the replacement of staff and the lack of understanding of the equipment by new employees have led to low efficiency and reduced output.

Whether a manufacturer is good or not depends not only on the quality of its equipment but most importantly on its after-sales service. While the TONY after-sales team is providing follow-up services to each customer, they will also teach the customers the installation and disassembly skills of the equipment. Only when customers truly understand the equipment can they use it with ease.